It is the company’s fundamental mission to ensure the quality and integrity in the delivery of care and service to our valued customers. Customer service and satisfaction are our primary concern.
Sam Clay, former owner and founder of Clay Home Medical, has been in the Durable Medical Equipment (DME) and Pharmacy business since the 1970’s. As Lead Pharmacist and Owner of Kirkpatrick’s Pharmacy of Petersburg, VA, Sam saw an emerging market in DME developing with a void in customer service. In 1993, he founded Clay Home Medical to serve this market with specific focus in the customers’ experience. In 2016, Clay Home Medical became an AeroCare location, a national DME company with a strong presence in Virginia.
For many medical patients, the home is the best place to be treated and to recover. Clay Home Medical strives to provide the highest possible quality in home care, from the most up-to-date equipment and supplies to our highly trained, knowledgeable, and caring staff.
The company is committed to providing quality care and service to our patients and referral sources. The company will adhere to all federal, state, and local laws along with the applicable regulatory agencies. It is the responsibility of all employees to avoid unethical decision-making and continually improve quality of care and service provided to our patients and referral sources.
Medical Products and Services Offered
We offer a wide variety of products to suit all needs, including CPAP machines and supplies, diabetic testing supplies, oxygen, mobility assistance devices, and hospital beds. We also offer products for medical professionals including uniforms, clothing, accessories, and personalized items such as name tags and monograms. We have a vast inventory between our three showroom locations which allows us to serve customers quickly, often with no need to order products and wait for shipping.
Meeting our customers’ medical product and service needs is our top priority, regardless of their condition. We strive to serve special needs patients, improving their lives by helping them acquire mobility and freedom. We can also help Bariatric patients find special equipment and supplies to fit their specific needs. To be certain that we are serving our customers properly, we work closely with their doctor to maintain high industry standards and ensure equipment is set for their required specifications.
Providing Southside Virginia With Superior In-home Medical Equipment & Supplies
Clay Home Medical serves Southside Virginia including Petersburg, Franklin, Suffolk, Emporia, Richmond, Hopewell, and other communities in the area. We also have become an AeroCare location, which allows us to extend our services to most of Virginia and the surrounding states as well.